Business contacts working for our customer may provide personal data to Brian Watson & Co. When they do we will only use their personal information to administer the customer account, provide the products and services they have requested from us, and where requested to keep them informed about our products and services. The protection, confidentiality and integrity of our contacts personal data are our prime concerns.
This notice explains what personal information we might gather from you when you interact with us and how we use this information.
Brian Watson & Co provides a range of solutions and services focused within the IT sector. This Privacy Notice applies to any solution or service provided by us, including our websites, apps, communications and related services.
We need certain personal information to be able to offer our clients the best service. Contacts provide some of this data directly, for instance when they complete an enquiry on our web site. Additionally, we receive some personal data verbally and across various other communications. Specific data may be supplied when we are delivering bespoke solutions.
Typically, we process the following details:
We may collect certain data through cookies and similar technologies (e.g. web beacons, tags, device identifiers) on some of our web sites. Cookies are text files placed on computers to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We register contact interaction with our services in order to improve our website, content and services. People can manage their cookie preferences through their browser settings.
In some apps that we have developed we may use device and location data to deliver a service. Users can elect whether or not they wish to share this data. If they have enabled this in their phone and app settings we will receive data about their location when they use the app. Users can always change their preferences in their settings.
We only use personal data for the purposes for which it was collected and, where relevant, to meet local legal obligations. We use personal data for the following purposes:
We will never sell or trade your data with any 3rd party but it may be necessary in fulfilling our duties to our customers, suppliers and government departments to share data. If any information is to be shared we will contact you and advise what we need to divulge and why.
You will have the right to deny your consent to share data unless we are legitimately requested or obliged to do so pursuant to law enforcement and/or to enforce our agreement with you, for instance in cases where you have not paid for your services, we may share client data with a debt collector.
Your personal data is mainly processed by our staff in the United Kingdom. Brian Watson is also UK Business Director with SourceEdge Software Technologies and Indian based firm where work may be carried out on behalf of our clients. Clients will be advised when work is being conducted offshore and although it is unlikely that any personal data will be shared with our offshore partner if the need arose customer permission will be sought.
If any personal data is transferred to a country outside the European Union or an international organisation we will make sure that this only happens to such countries and international organisations that ensure an adequate level of data protection and that they have put appropriate safeguards in place to protect the data we share. Clients rights in accordance with the EU privacy law, General Data Protection Regulations (GDPR) will always be respected.
We will retain personal information only for as long as is necessary for the purposes for which the information was collected, or as long as is required pursuant to law.
When a customer ceases to be a client of Brian Watson & Co, we will remove all contact personal information without undue delay except for information that we are obliged to keep pursuant to law. For instance, in order to meet statutory administrative retention obligations, we need to keep some of client account related information (e.g. copies of invoices/receipts), for six years.
Data may be retained longer in cases where it is used in relation to a legal claim or is used in relation to a valid legal process.
We only collect and process personal data when there is a lawful basis to do so. The lawful basis we rely on in this respect includes:
If you have questions or concerns about the way in which we use your personal data, please contact us for assistance. You may also contact our Data Protection Officer (DPO) via firstname.lastname@example.org.
If you feel that an issue has not properly been resolved, you also have the right to lodge a complaint with the supervisory authority ICO: https://ico.org.uk/concerns/.