In the 33+ years since Brian Watson & Co., began we have instigated many changes for our clients businesses from creative sales and marketing strategies to intuitive business processes and systems development. In the process we have learned numerous computer languages and retained a broad understanding of legacy systems whilst keeping ahead of emerging trends.
We specialise in Customer Relationship Management and Electronic Commerce helping our clients to acquire and retain customer. We design and build systems that improve business process and enhance profitability with robust database systems, e-commerce applications and associated web technologies playing an increasing role to support sales generation.
For clients who lack computer skills we deliver close professional business relationships focussed on maximising their potential through effective training and exploitation of leading edge hardware and software computer systems and solutions. This dedication, vigilance and creative ability not only in the development of our clients, but also our own team, secures exceptional quality and ensures excellent customer service for all.
Whether you need a a business process refined, a new database, a marketing strategy or new sales technique then you will want to know what to expect when consulting with Brian Watson & Co.
We begin our relationship with all new clients in a consultation phase. This is usually short but we will take as much time as needed if you have more complex needs.
During this period we need to gather an understanding your requirements whilst giving you an opportunity to learn about our skills and abilities.
We firmly believe in the principles of using our two ears and one mouth accordingly because only through attentive listening can we truly understand your needs and aspirations.
We also understand that each industry has its own jargon and terminology and whilst we take time to understand your industry jargon we take care not to confuse you by using jargon that you might not be familiar with.
We have yet to find two companies with identical needs and that is why we build innovative bespoke solutions for each client. We get to know your business and analyse your needs before putting forward our recommendation to build the right solutions to meet your exact requirements because we want to ensure that we deliver the best outcome for your business.
We have pioneered many new technologies in our 30+ years, many of which have been patentable so we are well accustomed to thinking out of the box to create fresh ideas to help our clients achieve their desired outcome.
All too often we hear of companies paying large amounts for what to all intents and purposes is an off the shelf open source solution. We have never done that!
The development phase will begin with detailed data modelling and business process mock-ups to give you a visual representation of our proposed route. Only when you are happy do we proceed with the development. We find that making changes later is costly and causes delays so it is far better to verify that you are happy with the intended outcome before building.
You might want us to stop at this phase so that you can obtain quotes from third parties. The detail we create should ensure that all such quotations you receive are to deliver the same outcome albeit the approach by each bidder might differ. On the other hand you might prefer, as most of our clients do, to engage us to complete the project.
We always deliver on time and within our clients budget.
We do not walk away when the project is complete; we remain at hand to provide on-going help and support as and when needed.
If we developed a database or web application then you can rest assured that we have the capability to host and support your investment. We have invested in high performance servers and host these in the fastest data centres in the UK. This allows us to support our clients solutions and guarantee the best possible performance at all times.
We also provide off site backups of all data held. So data in our primary data centre is replicated in two other UK locations. All data centres are owned and operated by UK based companies so you can be certain that your company will be compliant with UK and EU data protection laws.
Our past projects have been very wide ranging but we hope the selection below will help highlight the diversity of our skills.
(Use the filter above to reduce the range)
Roll over an image and click the spyglass to learn more about the project and our involvement
or click the link to visit the clients web site to learn more about their business.
We first started to document, improve and perfect business processes for BSI purposes. We have since undertaken this task for companies needing a definitive user manual when considering franchising or for ISO certification purposes.
Often we find that a business has what they believe is the best way to do a task and over the years this task has been performed they are usually right but occasionally when we question why it is done this way rather than an alternative we soon realise that there might be a better way.
Contact us for a consultation to learn more.
We are highly skilled in many Relational Database Management Systems and primarily programme in SQL variants.
We have extensive experience with MSSQL and Filemaker Pro (mainly 7-11, 12 & 13 but we can still support older systems). We have considerable knowledge of Dbase, DB2, DB2/2, FoxPro, FoxPro for Windows, Visual FoxPro, IDB, Informix, Interbase, Progress 4GL, MS Access, MySQL, Oracle, PostrgreSQL, Sybase, XML and more.
In short if you need us to do something with your data we can do it in almost any system.
If you need something programmed in a language we don't already know we are always willing to get a book and learn. How do you think we already gained skills in the aforementioned technologies!
So whatever you want developed get in touch so that we can
discuss your needs further.
Optimising your site to get the best search engine results is a fickle business. No sooner have you found the right blend of words in the content, written the best performing descriptive phrase and found the ideal balance of keywords and then Google changes their algorithm!
SEO is a constant task but some things rarely change and if we get these right your performance will be well above average making the performance less susceptible to search engine changes.
As an added bonus most clients find that this approach
generates quality rather than quantity leads which generally
produces more sales.
Todays electronic marketing allows you to reach potential customers at the lowest of cost but this also means that having found you, the potential customer can easily get price comparisons from your competitors.
You therefore need a unique selling point and that will rarely be based on you having the lowest prices. We will help you devise a better way to promote your USP's to maximise your online sales.
We have been involved in sales for more 40 years and have
devised a plethora of techniques over the years so we are just
as comfortable advising of traditional sales methods as the
latest online strategies.
We have heavily invested in high specification servers and located them in the fastest data centres in the UK. With 1Gb/s internet connection at each server we can deliver near unlimited bandwidth at the fastest speed.
We offer shared hosting purely to client solutions that we have built, we also offer dedicated hosting for both solutions that we have created and those clients simply wish hosted in a quality high speed environment.
We can host data in any one of our three separate UK
locations and off site backup in any of the others to give
ultimate peace of mind and protection.
Or visit MY FM Host our dedicated Filemaker hosting facility
With an MSc in Electronic Commerce and over 40 years in sales and marketing Brian has the skills to drive your online business strategy.
Click an icon below for your preferred means of contacting Brian
I love to be challenged and to solve problems. This can be in wide and varied areas such as leveraging technology to refine a specific task or set of tasks, devising a new sales technique, marketing strategy or generally looking at ways to be more productive or more profitable.
I was first introduced to computing in the late 60's to early 70's when I learnt Cobol and Fortran at school. My first commercial use of this code was to output perfect circles and arcs to the plotter in one of the world’s first Automated Drafting Machines, better still this was generated in just a few lines of Cobol rather than the numerous co-ordinates needed to generate a series of dots as used in earlier prototypes and indeed to this day in many forms of printing.
Since then I have devised code used in Navigation, Electronic Point Of Sale (EPOS and EFTPOS) for Retail, intelligent tag used for inventory control and hands free access control but by far the bulk of my work has been in processing data. My Masters degree is in Electronic Commerce Technology and since acquiring this in 2001 I have created numerous database applications and web systems.
On the sales front I have extensive experience in generating new business being a top produces in companies like Rank Xerox where i worked prior to setting up my own business. I have also used these sales skills to develop my businesses and help other businesses to grow and retain customers.
This is especially true in the property sector where I spent 16 years building a UK wide chain of Letting Agencies during this time I also developed a unique marketing plan that assisted local authority tenants to purchase and improve their homes and my World Homes Network project was the first property portal site in the world when launched in 1996 and Home Sales & Letting Direct the first virtual estate agency launched in 1998. I have consulted with the UK's largest single branded Estate Agency chain to introduce lettings to their branches and acted as a consultant to an investment consortium who are acquiring letting agencies. Many smaller agents have also benefited from my knowledge and expertise over the years.
Although I have a comprehensive range of skills and interests I also have access to a broader range of expertise through my associates. Brian Watson & Co., are therefore capable of finding solutions to many business challenges and I look forward to hearing from you to see what we can do to help solve your problem or improve your matters for you business.